Careers at Lumley Castle Hotel

‘No Ordinary People’

At No Ordinary Hotels we pride ourselves on exceeding the expectations of our guests. Our hotels are privately owned giving us the opportunity to provide a unique, magical and almost certainly a memorable experience time and time again.

To do this requires ‘No Ordinary People’.

Together our team strive in continuing to be one of the finest luxury hotels. If you are passionate about providing a customer experience that is second to none and add value to our No Ordinary Hotel then we want to hear from you.

If this sounds like you and our current vacancies match your skills and experience, please download and complete our Employment Application Form and tell us how you can be a No Ordinary Addition to our team.

Please return your application form with a cover letter and your current CV to:
Human Resources
Lumley Castle Hotel
Chester le Street
County Durham
DH3 4NX

or alternatively email lynn.rugg@lumleycastle.com

Current Opportunities

Conference and Events Sales Manager
(Posted 19th May 2016)

We are currently recruiting for an ambitious Conference and Events Sales Manager to join our sales and marketing team. You will be responsible for handling customer enquiries, showcasing the hotel, generating sales, ensuring booking are administered accurately through REZLYNX whilst building and maintaining relationships with clients.

Suitable applicants must have had previous experience in hospitality, particularly in conference and events sales. Strong organisational skills are important along with good attention to detail, proven ability to meet deadlines, proficient computer skills along with the personality to communicate at all levels.

To apply please complete our online application form and forward with a covering letter to lynn.rugg@lumleycastle.com

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Part Time Reservationist  - Monday / Tuesday 9.00am until 5.00pm
(Posted 19th May 2016)

We are urgently looking for an efficient experienced reservationist to work as part of our reservation team between the hours of 9am until 5pm Monday and Tuesday.

You will need to have a good telephone manner along with quick and accurate IT skills as the role involves  ensuring telephone enquiries and bookings are handled with skill whilst maximising opportunities for revenue generation. Knowledge of hotel booking systems is essential together with the ability to work with minimum supervision in a fast moving customer driven environment.

Applications are invited by completing and forwarding our online application form with a covering letter to lynn.rugg@lumleycastle.com

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Chef De Partie

Ready to oversee a section of our kitchen and looking to take your career to the next level then Lumley Castle is looking for an ambitious Chef de Partie to join our impressive team.

As Chef de Partie you must be;

  • Have great kitchen skills with a passion for your work and proven experience of coping in an organised fashion whilst working under pressure
  • Be capable of running your own section and willing to learn under the direction of the Head and Sous Chefs

If you feel you have what it takes to join our kitchen please fill in our on line application form and forward to kitchen@lumleycastle.com

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Linen Porter – Casual Register

Working under the direction of our Housekeeping Manager and her supervisors you would be responsible for distributing both clean and used linen and towels around the castle in preparation for the housekeeping team.

To be successful in this role you must be able to take instructions well with a pleasant ‘can do’ disposition and have the ability to work well in a fast moving team environment.

The job requires heavy lifting and carrying along with some cleaning duties.  We operate on a shift basis with a requirement for weekend working.  Hours will be dependent upon the needs of the business.

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Room Attendants – Casual  Register

Two Room attendants are required to work as part of a small team servicing guest rooms and public areas.

You will be required to clean furniture, floors and bathrooms to an exceptionally high standard.  In addition to cleaning rooms you will be responsible for making beds, replacing linen and towels and the restocking of tea trays and toiletries.

This position usually requires weekend working and working hours to fit the needs of the business.  The successful applicant should be of cheerful disposition, have a keen eye for perfection and be physically able to lift and carry cleaning equipment.

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Conference/Events – Waiting and Bar Staff*

We are looking for new members to join our team. The role involves ensuring that we provide a smooth, efficient and professional service.

As part of a small team and under the direction of the Events Supervisor you would be required to provide quality customer service by taking orders, serving food and drinks, setting up and clearing tables.  Supporting weddings, conferences and special events we need hard working individuals with a high standard of personal presentation, a ‘can do’ attitude, amiable character and good verbal communications skills.

The hours of work are flexible and dependent on the requirements of the business but will include weekends and some weekdays. Full training will be given, so if you have the desire to offer exceptional service to our guests please apply using our application form above.

NB *Due to licencing laws candidates must be 18 years or over.