Careers at Lumley Castle Hotel

‘No Ordinary People’

At No Ordinary Hotels we pride ourselves on exceeding the expectations of our guests. Our hotels are privately owned giving us the opportunity to provide a unique, magical and almost certainly a memorable experience time and time again.

To do this requires ‘No Ordinary People’.

Together our team strive in continuing to be one of the finest luxury hotels. If you are passionate about providing a customer experience that is second to none and add value to our No Ordinary Hotel then we want to hear from you.

If this sounds like you and our current vacancies match your skills and experience, please download and complete our Employment Application Form and tell us how you can be a No Ordinary Addition to our team.

Please return your application form with a cover letter and your current CV to:
Human Resources
Lumley Castle Hotel
Chester le Street
County Durham
DH3 4NX

or alternatively email lynn.rugg@lumleycastle.com

Current Opportunities

 

Assistant Head Housekeeper (posted 17th June 2015)

We are looking for an Assistant Head Housekeeper to deputise for the Housekeeping Manager in the delivery of a first class service. The successful applicant will assist in ensuring the department runs efficiently byprioritising work as well as checking guest accommodation for cleanliness and presentation according to the required high standards. You will be required to ensure that all housekeeping staff are allocated daily and exceptional tasks ensuring that they are trained properly and the work is completed in a timely fashion. This role is demanding and ‘fast moving’; you should be an experienced hotel housekeeper with the ability to deputise for the Housekeeping Manager by providing leadership, guidance and training whilst setting extremely high personal standards. Computer skills are important together with good written and verbal communication skills. Applications must be on our application form.

Conference & Events Sales Coordinator

For more than 600 years Lumley Castle has dominated the County Durham landscape a perfect venue for conference, leisure and events with capacity from ten to 150 delegates. We are currently recruiting for a Conference and Events Sales Coordinator to join our sales and marketing team.  You will be responsible for handling customer enquiries, showcasing the hotel, generating sales, ensuring bookings are administered accurately through REZLYNX whilst building and maintaining relationships with clients. Suitable applicants must have had previous experience in hospitality, particularly in conference and events sales.  Strong organizational skills are important along with good attention to detail, proven ability to meet deadlines, proficient computer skills along with the personality to communicate at all levels.

To apply please complete our on line application form and forward with a covering letter to lynn.rugg@lumleycastle.com

Conference/Events – Waiting and Bar Staff

We are looking for new members to join our team. The role involves ensuring that we provide a smooth, efficient and professional service.

As part of a small team and under the direction of the Events Supervisor you would be required to provide quality customer service by taking orders, serving food and drinks, setting up and clearing tables.  Supporting weddings, conferences and special events we need  hard working individuals with a high standard of personal presentation, a ‘can do’ attitude, amiable character and good verbal communications skills.

The hours of work are flexible and dependent on the requirements of the business but will include weekends and some weekdays. Full training will be given, so if you have the desire to offer exceptional service to our guests please apply using our application form above.