Guest Testimonials

Elizabethan Banquet – October 16th 2016

Just a quick email to say thank you for allowing part of the cast of Kynren 2016 to take part in and enjoy one of your banquets.  Many of them had not been to Lumley Castle or to a banquet before so it was all a brand new experience for them to enjoy. And enjoy they did! Some even turning up in beautiful Ladies of the court dresses – it was a fantastic night and we loved every second. A night filled with merriment, fun and lots of feasting – superb! Many Thanks, Mrs Charlie Scott-King – 17th October 2016

New Year’s Eve 2015

Just want to say what a lovely night we had on New Year’s Eve.  We couldnt have been looked after better.  It was superb. Kind regards, Julie & Paul Pendleton

Weekend Stay – 18th April 2015

Hi Jane, I just wanted to drop you a line to thank you from the bottom of my heart for such a fantastic weekend – my partner was so overwhelmed he cried! The room was beautiful and all the staff were so friendly! The dinner was beautiful too and we absolutely loved the man playing guitar! So talented! Thank you so much – we had an incredible weekend! Amy Jackson 20th April 2015

Mother’s Day 2015

Dear Jan, Sorry it’s been a while to write but just want to say a big thank you for making my mums mother’s day so special. The food was lovely and the plant they received was a nice surprise for them. I would also like to mention the Italian waitress who was so friendly and patient with the mums and she really made their day, especially the hug when they left. Thank you once again to yourself  and I am booked for the banquet night on 9th May, so hope I enjoy it as much as my mums did. Yours sincerely Christine Todd. 10th April 2015

Afternoon Tea with the Snow Sisters

Hi, I attended the Afternoon tea with the Snow Sisters today (6/4/15) and just felt the need to give you some feedback. My parents treat me and my little girl for Easter to the event and I can honestly say it was a fantastic afternoon. The snow sisters, the set up, the castle staff. Absolutely superb! Will definitely be recommending to all my friends with children for the next one. Thanks again Lumley Castle! Brilliant day and money very well spent.  Dionne Connolly, 6th April 2015.

Afternoon Tea

Thank you very much for all your efforts in producing such a wonderful afternoon tea. Everything was just perfect, and many of our members remarked how much they enjoyed it. Will you please pass on our gratitude to the chef and his staff, and also to the very helpful serving staff. Thank you once again, and Kindest regards, Jeff de Cates. County Durham Centre of the National Trust. 11th March 2015

Black Knight Restaurant

My fiancée and I dined at Lumley Castle last night in The Black Knight restaurant. We just wanted to pass on our sincere gratitude and tell you how much we enjoyed the food, the service, the music and the general ambience that Lumley delivers. We are already booked to have our wedding reception at Lumley (Garter Suite) and although it is quite a long way away (2016!) we cannot wait. We hope we are back to enjoy Lumley before then though. Please do pass on our thanks to all those involved in making the experience so enjoyable. Kind regards, Victoria Thompson & Craig Hooper, 25th May 2014

Burns Night – 24th January 2014

What a fantastic night. Please pass on our thanks to all of the Company and the Lords and Ladies of the Court. Being recently moved back to Durham, and having held a Burns night ourselves for the last 38years this was something different and we thoroughly enjoyed ourselves and with Alex serving our table, everything – the food and entertainment and ceilidh were wonderful. Congratulations to everyone involved. Thank you Julie and Stephen Goodhart, 25th January 2014

Murder Mystery Evening 22nd December 2014

Please pass on our thanks! Great evening. Well done. Cheers! Kind regards Fiona Harrison, 23rd December 2014

Christmas Casino Party Nights

I just wanted to send you a note to thank you and the Lumley Castle Team for an absolutely fantastic night on Thursday (19th Dec) The setting, hospitality, food (and drink!!) made for a truly memorable night and I would like to pass on a huge Thank You on behalf of all our team. Have a great Christmas and a happy and healthy 2014. -Mr R. Couzens E-on, 23rd December 2013

What a fantastic night we had at the Elizabethan Banquet…

We would just like to let you know what a fantastic night we had at the Elizabethan Banquet night to celebrate my Dad’s 80th birthday. Our ages ranged from 18 up to 80 and all of us enjoyed the first class entertainment, food and drink. Mum and Dad were made Baron and Baroness for the night and we were allocated the top table which was totally unexpected but most enjoyable. I would thoroughly recommend this night to anyone who has something special to celebrate, whatever the age. We will be back in July 14 for our son’s Wedding – we can’t wait! Thanks Again, Jayne Clarke. 7th October 2013

We had a fantastic stay…

We have just returned from our night at Lumley Castle. We had a fantastic stay, made extra special by an upgrade by the front desk staff. We were very impressed, not only by the hotel, but by the warmth of every staff member who really seemed happy to be working for the hotel (a rare thing, nowadays)! I would like to thank you for hosting this competition – we will certainly spread the news about the hotel to friends and relatives.
Frank Rogan. 10th September 2013, North East Life Competition Winner.

80th Birthday Celebrations

We would like to say a big thank you to the staff at Lumley Castle.

Yesterday we had hired the Gilt Room for an 80th Birthday Sunday Lunch. Not only did the staff make the day very special by all the attention and support they gave but the food was wonderful. We had a limited party due to the age of most of the guests but those who made it had an excellent day which will be remembered for some time to come.

We had a wonderful day and wished to ensure that you are fully aware of the part you played in making it so perfect. Thank you – Mrs Walker, 29th July 2013

Our silver wedding celebrations…

Hello Nancy, I would just like to say a very big thank you to you and all of the staff at Lumley Castle who made our silver wedding celebrations yesterday special. The room was lovely, and the food great. The card and roses were a lovely surprise. Our guests were all very impressed, so much so that some of them are talking about doing the same for their silver and golden wedding celebrations. Thanks again Angela & Keith Scott, 22nd April 2013

A big thank you…

I just wanted to a big THANK YOU to you and all of the staff at Lumley Castle for making our weekend so brilliant !! (Walton & Roskell from 15 to 18 March.) We cannot fault the service nor friendliness showed to us by all of your staff with whom we came into contact with, and as for our meal in the restaurant on Saturday night – Fab !  -  the breakfasts were awesome too.

Again, a big thank you for allowing Mr & Mrs Roskell access to our room to surprise my partner – it worked. The first time I’ve ever known Karen to be speechless!! So many people at work have been asking how it went, and my answer is simple – Brilliant, you need to go yourself. We’ll definitely be back at some point. Thanks once again. Regards Steve Walton, 24th March 2013

Enchanted by Narnia…

I just wanted to say thank you so much for such a wonderful evening. After a long and exhausting couple of days this was just the tonic we needed. So on a whim and having had dinner at the beautiful Lumley Castle, sometime ago and wanted to stay ever since, we decided to call on the off chance. On arriving we found ourselves upgraded to a themed room which was amazing thank you so much. I had such a little girl moment enchanted by Narnia as I walked through the wardrobe to my bathroom.

Our evening was wonderful with a stunning meal in the very romantic restaurant. The service was amazing, the food stunning, we both said it was one of the best nights we have ever had. Thank you all so very much. Warmest regards - Kathryn & Guy, 6th March 2013.

It is going to be their special place too now…

Dear Jan. It is a belated thank you, but I just wanted you to pass on how much we enjoyed ourselves on New Year’s Eve.  The meal and the service was first class in the Sceptre Suite.  Thank you again for a lovely time, it is always such a pleasure coming to Lumley Castle.

We had our Pearl Wedding luncheon in the Sceptre Suite in Dec 2010 – bad weather stopped a lot of people coming which was a shame – but as a consequence my Godson came because he couldn’t get where he was supposed to be. He and his wife to be (Andrew and Gem Leighton) loved that day so much they are getting married on 6 April 2013 at the Castle.  It is going to be their special place too now.  Thought you would like to know. - Julie Pendleton, 15th January 2013

We will definitely be back and certainly won’t wait another 11 years to do so…

Re: 3rd January & recent visit. I am emailing to express our sincere thanks regarding our recent stay at Lumley Castle. We stayed at the hotel some 11 years previously, where my husband proposed, and at the time, we were disappointed to find that we could not hold our Wedding there.  Hence, this January, following our 10th Wedding Anniversary and almost to the day of the proposal, we decided to revisit with a short stay.

From the moment we arrived we were greeted by friendly, attentive staff.  We were given a lovely Castle feature room and took a superb dinner that evening in the restaurant.  The food was of a very high standard and compliments should be given to the Chef and his team.  We also had a drink in the Library bar, and once again, the staff were attentive, polite and friendly.

My husband and I have stayed in several 4 and 5 star quality hotels over the years, both at home and abroad, on business and for leisure, and we felt Lumley Castle certainly surpassed many of them with its marvellous staff, authentic features and superb dining.  As a whole, the hotel offers a fabulous package and just delivers something extra special.

We enjoyed our stay so much that today, we decided to take our two young daughters for afternoon tea as a treat.  Travelling a little way, from Whitley Bay, to do so.  The girls had a look around the Castle with my husband while I organised the tea.  During this time, they had the pleasure of meeting Adam, a member of staff at the hotel.  He took the time to speak to the girls, tell them a few facts about the place and even show them a few things.  The girls returned to their tea full of excitement at what they had seen.  On leaving, we had one last look around and once again, met Adam, we got talking again about our stay earlier in the week and we discussed the upcoming Halloween event and whether it would be suitable for our girls due to their age.  Adam was so helpful, offered to find out about it for us and even showed us the dungeon where some of the event would be held.  Adam is a credit to the hotel and I hope that our thanks can be passed on to him for his friendliness and the time he took with us.  It is not often that hotel staff have time for people, let alone a party with young children.

We all came away with lovely memories from our stay this week and the tea we had today.  We will definitely be back and certainly won’t wait another 11 years to do so. - With kindest regards, Mr & Mrs A & P Jackson, 6th January 2013

You made our stay special and one that will not be forgotten…

“May I take this opportunity in thanking you for this weekend. The service was first class, the food was delicious and the room was fantastic. You made our stay special and one that will not be forgotten. Have a great Xmas and Happy New Year. Hope to see you again soon” –  K. Ferrier, 17th December 2012 (Friday Night Getaway & Romancing at The Castle)