Thank you so much for your skilful management…"
Dear Pamela, Laura and Wedding Team, Thank you so much for your skilful management and arrangement of our family day and our wedding day. You are all stars. Without your experience, patience and incredible calmness we wouldn’t have got through it all. Your ability to deal with (at times) over stressed people was second to none. Nothing was too much trouble for you, and we want you to know that we greatly appreciate every minute of your co-ordinated team effort to make our day the most memorable one of our lives. We had an amazing day. Thank you, Jake and Amy Rushworth, Julie Archer, Wedding 30th July 2014
best day of our entire lives"
A huge heartfelt thank you to the lovely KEITH STEPHENSON who covered our wedding day on 14th June 2014. It’s taken us both 7 weeks to finally stop crying over what was quite simply the very best day of our entire lives! The day was absolutely perfect from start to end. Everything was perfect & the attention to detail, the little touches & things we didn’t expect were second to none all because of Keith and his team. We cannot fault anything, the venue was magical, the brilliant team on our day were lovely, the weather was truly magnificent …ahh I could go on forever! We cannot wait to come back on our 1st anniversary & every year thereon after to re-live our spectacular wedding day. Thank you so very much you are all amazing xxxx Much love Rosaline & Simone Bradbury-Stephenson xxxx , Wedding 14th June 2014
both felt very special on their day"
Dear Pamela, I would like to thank both you and the rest of the team for an amazing day. My mam and John both felt very special on their day. The flowers were beautiful. The food was gorgeous. The photographer you recommended was brilliant, he didn’t intrude at all but seemed to capture the whole atmosphere. Kim was fantastic she kept everything flowing smoothly. My family all enjoyed the whole experience. Again many thanks Janet, 13 June 2014
wonderful wedding reception…"
Dear Pamela, I would like to inform you of the wonderful wedding reception we had on the 29th of May 2014. From the moment we stepped into the castle we were greeted with courteous and warmth from all the staff especially Ben. The service that we received from Ben was impeccable he knew exactly when to serve us our different courses, and when to leave us alone. The room was sumptuous and looked gorgeous. All our guests were stunned. The food was outstanding and all the guests loved it. Everybody commented on the service and the food. We would highly recommend you to everyone of our friends. Thank you for a wonderful experience. Sandra & Pamela McDonald, 2nd June 2014
It was faultless. Perfect in every way…"
Hi Pamela, Stu and I would like to pass on a huge thank you to you and your team for arranging our Wedding on Friday. It was faultless. Perfect in every way, we wouldn’t have changed a thing. Please pass on a massive thank you to David. He was there when we needed him. Everything about the day was perfect. We would certainly be recommending Lumley Castle to anyone getting married. Once again a huge thank you. Lynn & Stuart Forster, 28th May 2014
we simply can’t believe how amazing it was!"
Hello Laura, Just a quick email to thank you for all the help and hard work in preparing our wedding day! We had the best day of our lives and everything ran like a dream! David was also incredible on the day. The staff were exceptional on the day and so many of the guests commented on how helpful they were! Again, a huge thanks for all you did personally and all that Lumley did in general as we simply can’t believe how amazing it was! Many thanks Chris and Rachael James, 25th May 2014
our wedding day was perfect…"
Hi Laura, just want to say thank you to you and all the team our wedding day was perfect we couldn’t of picked a better venue...Thanks Rachel, Wedding 25th May 2014
A Huge thank you…"
Hi Pamela, I just wanted to email to say a HUGE thank you to the team for all the help, preparation and planning that went into making our wedding day completely perfect. Everyone who I have spoken to has commented on the friendliness of the staff, how lovely the venue was and the amazing food. I wish my dress hadn’t been so tight so I could have enjoyed more of the chocolate torte and malteaser ice cream desert!! I also wanted to thank you for being so attentive to my elderly Nana, there was always someone on hand to guide her to the lift or show her to her room. It was the little touches like this which really made the whole day so relaxed and enjoyable for everyone.
If you could pass this on to Alison from the banqueting team who was around on the day I would be really grateful. She was completely brilliant on the day and dealt with rouge birds in the banqueting hall, wonky wedding cakes and over-heating bridesmaids with a smile on her face!! I have a thank you card to send through to her too. Thanks again!! Alex & Lauren, Wedding 17th May 2014
We had the best day of our lives"
Hi Claire, Thanks you so much! We had the best day of our lives, it really was everything we hoped for and more – thanks so much to you and the team for all your help in the run up to and during the day. Thanks Gareth
Just wanted to echo Gareth’s thanks for all your help – everything was just beyond what we dreamed and I have no doubt we wouldn’t have had as incredible a day if we had chosen any other venue!! We just can’t get over it! Thanks so much again. Thanks Emma. Gareth & Emma, Wedding 16th May 2014
The day went perfectly and really was the best day of our lives"
Good afternoon, I’m sending this email to give our sincere thanks to Keith for looking after us so well on our wedding day on Saturday 5th April, he controlled the day so well and made sure that everyone was kept up to date with what was happening. We felt completely at ease throughout the entire day knowing that he had it all in hand. The day went perfectly and really was the best day of our lives, the room was decorated superbly, the food was stunning and even the weather stayed bright. We cannot wait to come back and celebrate our 1st anniversary next year. Lumley castle really is an amazing venue.
Thank you. Kirsty & Thomas Hodgson. 5th May 2014
Everything went really well and we had a great day"
Hi Laura, I just wanted to thank you for your help in planning our wedding (and Donna). Everything went really well and we had a great day. I will pop a thank you card in the post but would also like to thank David for all his help in making sure everything went ok, and Martine on reception who was absolutely lovely. Thanks Jill & Martin, Wedding 28th March 2014
delighted with every aspect of the day, quite simply, it couldn’t have been better"
We’d like to pass on our thanks to all concerned with the wedding of our daughter Katy and fiance Anthony last Saturday – in particular to June who ensured that everything went so smoothly. We were delighted with every aspect of the day, quite simply, it couldn’t have been better. No doubt Katy and Anthony will be thanking you too, when they return from honeymoon. Many of the wedding guests commented how well things went and were very impressed with both the surroundings and the catering. Congratulations on your excellent staff – all involved were attentive but managed to be unobtrusive too – a superb combination! We’d have no hesitation in recommending Lumley Castle to family and friends. Once again, many thanks to all. Kind regards Melvyn and Christine Bell – Wedding 15th March 2014
We had a fantastic day thanks!"
Hi Laura, We had a fantastic day thanks! Thanks to you and your team so much for making our day such a special one! Kind regards Colin Wilkinson. Wedding 25th January 2014
will not go wrong in picking Lumley Castle."
Hi Laura and Pamela, Thank you both for organising a lovely weekend for the wedding. Everything went great, all the guests said how good the wedding was. On a personal note a big thank you to both of you, also a special mention to June who made the day go really well from early in to late at night. I believe she went the extra mile to make sure everything went well.
All I can say what a great time everyone had over the weekend, I will pass my praises on to other people and if I hear of anyone having a wedding I will tell them that they will not go wrong in picking Lumley Castle. Kind Regards Geoffrey Richardson, Wedding 18th January 2014
We had the most beautiful wedding…"
Dear Pamela, On behalf of myself and Brett, we would like to say that we had the most
beautiful wedding at Lumley Castle. Everything ran smoothly -
the food, service, venue was perfect. Could you please send a massive
Thank You to Alison. She was fantastic, organised, warm, efficient,
reassuring and always there to help if needed. We couldn’t have wished for a
better co-ordinator! A huge thanks once again! Kind Regards
Danielle & Brett Lartey, Wedding 30th January 2014
reception was amazing, and wonderfully personalised for us…"
Hi Donna/Claire, Thank you so much for the parts that you played in our wedding.
The reception was amazing, and wonderfully personalised for us. Please pass our thanks onto June, and also Claire and the other girls working on the evening – they were amazing. Have a great Christmas and Happy New Year to you and your families. Richard (and Sarah) Davies, 12 December 2013
such a wonderful time… just wish we could do it all again!"
Hi Donna, I would just like to say thank you so much for all your help and support on the run up to our wedding, you were fantastic. We had such a wonderful time at Lumley, just wish we could do it all again! Karen (Mclachlan/Maddison – 19th October 2013)
Thank you for all your help, support and organisation…"
Dear Pamela, Thank you for all your help, support and organisation that went towards making our big day so special. Regards Sara & Grant Callander, 6th November 2013
The day was just as we imagined and more…"
Hi Donna, Just wanted to say a big thank you for helping me with the organisation of our wedding day. The day was just as we imagined and more, everyone who came said it was amazing. You do a fabulous job, everything was so relaxed it was wonderful. Thank you Becky and Darren Honeyman, October 2013
Thanks for a brilliant event."
Thanks for a brilliant event. It all was above and beyond and ran very
smoothly with our enormous thanks to Keith. He was a fantastic fit for Mark
and I and was steps ahead of us from our very first meeting. We knew we were
in great hands with home which allowed me to relax and enjoy the experience
despite being quite exhausted from a very long trip.
Please ensure our thanks are passed into him. Thank you also Pamela for your
kind assistance managing earlier details and our financial planning for the
event. I would not be surprised if you hear from a number of our guests who
are planning wedding in the next 18 months. Warm Regards Helen & Mark, 15th October 2013
I would not hesitate to recommend your venue for a wedding!"
Hello Pamela, Please can you pass our thanks onto Kim who was our wedding
coordinator on Thursday 3rd October. She made sure everything ran smoothly and ensured that all our requests were put in place on the day, the staff who worked alongside Kim who served our meal were very professional and this made our meal very relaxed/informal which is what we wanted. We were so impressed with all staff within Lumley Castle and how dedicated they are all are to make sure our stay was just perfect. Many thanks again I would not hesitate to recommend your venue for a wedding! Mr and Mrs Andrew Thompson, 5th October 2013
I would readily recommend Lumley to anyone…"
Dear Donna, Following the wedding reception of Michelle and Robert on Friday, September 13th at Lumley Castle, I wanted to thank you and all of the team at Lumley for the hard work, care and concern to ensure that everything ran smoothly. We all had a wonderful day, starting at Gibside Chapel then moving on to Lumley. Everything at both venues was perfect. Please would you pass our thanks on to everyone at Lumley who helped to make the day such a success. Everyone performed their role with genuine professionalism and a concern to make sure that we all had a good time. I would readily recommend Lumley to anyone as a great wedding venue. Many thanks Karen Overbury, 22nd September 2013
it was outstanding!"
Hi Donna, Lilly and I are back from our honeymoon and wanted to thank you and the events team staff for our fantastic day and night, it was outstanding! Phil & Lilly Tompkinson, 17th August 2013
To the team at Lumley Castle, We just want to say a huge thank you to everyone involved in our wedding reception in the Barons Hall on the 26th July 2013, especially Donna, Pamela and David. The day was absolutely perfect and David made sure there was nothing to worry about on the day, which is amazing as I am a massive worrier. Love Nicky & Ben Smith, August 2013
we could not have wished for a better day…"
Donna, Please pass on our thanks to the whole team involved in our wedding planning and taking care of us on Saturday. June was absolutely fabulous and she made the day so wonderful, anticipating our needs and really understanding the sort of couple we are to reflect what we wanted. She also looked after my Dad, who had a bit of a wobble at the beginning and ensured he had cups of tea and attention, our family really want to say a special thanks for that.
I know the castle was packed to the rafters with 3 weddings and the craziness of the Ashes test going on, so quite a stress on the team, however, it added to the excitement and we could not have wished for a better day. Added to the excitement was the fact we were televised around the world by Sky Sports as they captured images of us on the lawn enjoying drinks!
Now we have celebration number 2 to look forward to in a couple of weeks at our home in France! Very best, Alison and Tim, 12th August 2013
Wonderful and magical!"
Hi Claire, Just wanted to say a massive thank you to yourself and Kim and all the other staff that made our day wonderful and magical! Everything was perfect and could not have wanted anything more. Warm regards, The Gibsons, 5th August 2013
the most amazing, perfect day and wouldn’t change a thing."
Dear Pamela, we would like to thank everyone from the wedding department for all their help and support from first booking our wedding at Lumley Castle. We had the most amazing, perfect day and wouldn’t change a thing.
We would like to say a special thank you to Keith, we can’t put it in words how superb he was on our wedding day! Nothing was a problem and the team he had with him on the day were outstanding. So thank you to everyone at Lumley Castle who contributed to making our wedding day on the 20th of July the best day of our lives. Keith your an absolute star. Lots of love Laura & Chris Baker, 27th July 2013
The day was perfect and we couldn’t have asked for more…"
Dear David, I’m sorry it has taken me a while to get in touch, we have been so busy
since the wedding and are now thoroughly ready for our honeymoon! We just
wanted to say a big thank you to you personally for your contribution to our
wonderful wedding at Lumley Castle on the 6th of July. The day was perfect
and we couldn’t have asked for more. Your relaxed and smiling manner was
spot-on and due to your organisation everything was in place and where it
should have been. A sincere thank you from Gabriele and myself!
All the best Sarah and Gabriele Barbieri , 24th July 2013
Such a fantastic day for us…"
Dear Pamela, Just wanted to say a big thank you to everyone in the wedding department for organising such a fantastic day for us at the castle. Everything went very
smoothly and there were no major hitches, making it a perfect day. I would
personally wish to thank David Oliver for his help in the run-up to the
wedding and the day itself. Thanks for everything. Sarah & Gabriele, 6th July 2013
wouldn’t have changed a thing"
A huge thank you Donna for planning our wedding day and to Ben and his team on the day for making sure everything was so perfect, we had the most amazing day and wouldn’t have changed a thing. Thank you all so much! Jonathan & Claire, 3rd June 2013
Thank you for making our special day so exceptional!"
Hi Pamela, Having just got back from our honeymoon, just a quick note to say thank you to yourself, Alison and all of your staff for our wedding day on Sunday 28th April 2013. The combination of such a superb location along with your great organisation and splendid service from all of your staff really made our dreams come true. The attention to detail was second to none and our even our most trivial of requests were catered for with relish! We will treasure the memory that you helped create for the rest of our lives. Thank you for making our special day so exceptional! Kind regards, Paul & Pauline Whiteman, May 2013
Ran like Clockwork…"
Dear Pamela, Just a quick note to thank you and your staff with the preparations leading up to our wedding and of course the big day itself! No questions were left unanswered for us and everything was dealt with efficiently.
In particular we want to thank Alison, our wedding co-ordinator on the day. She put us very much at ease the week leading up to the wedding and we felt we could trust her with everything. Not only did she make the day stress free she was also a joy to have around us on the day. Nothing was too much trouble for her and we appreciate all her efforts in making our day very special. Our guests commented on how everything ran like clockwork on the day and we have you, Alison and your staff to thank for this.
On a final note, thank you for providing the sunshine! You did promise and there wasn’t a cloud in the sky all day! We wish we could do it all again! We have lots of photos for our memories. Love and best wishes, Emma & David Lumley, May 2013
Thank you, we had an amazing day."
Hi Pam, Thank you, we had an amazing day. Thanks for all your help on the run up to our Special Day. Which meant that we could relax and enjoy. Regards Andrea & Andrew Graham, 6th May 2013
wouldn’t hesitate to recommend Lumley Castle…"
Dear Pamela and Alison, Thank you so much for all your hard work and planning that you put into making our Wedding day amazing. Thanks also to Lord James and the Piper and DJ and all the staff. Colin and I had a wonderful day. We received many comments from our guests on how wonderful our venue was and the way it was all handled by yourselves. I certainly wouldn’t hesitate to recommend Lumley Castle as a venue for a wedding. Kind regards Colin & Sharon Renwick, 26th April 2013
the icing on the cake…"
Dear Keith, Thanks so much for making our special day more wonderful. You really were the icing on the cake. All our love Ryan & Louise Wilkinson xx, April 2013
Everyone had a fab time…"
To all the staff at Lumley Castle, Thank you for all your help in making our wedding day perfect. Everyone had a fab time and we will be back soon to visit. Love Claire & David Smailes, April 2013
we couldn’t have wished for a better place to get married."
Dear Donna, My husband and I got married at Lumley Castle on 3rd April 2013 and we would just like to thank everyone involved in organising our day. The whole day was perfect and everything happened effortlessly and when it should …. a special thank you to Kim for looking after us on the day. The venue was perfect, the staff were all very helpful and friendly, the meal was delicious. It was a perfect day and we wouldn’t change a thing. We couldn’t have wished for a better place to get married. Thank you for helping to make our day so special. We will gladly recommend Lumley Castle to anyone we know getting married! - Mr & Mrs Steven Lowther, April 2013
making our day go like clockwork."
Dear Donna, Thank you very much for making our day special. Also a big thank you to Ben for all his care and preparation and professionalism and a big thank you to the catering team for making our day go like clockwork. All our guests had a fabulous time. Thank you all for your time and effort in making our day one to remember. John & Stephen, 8th April 2013
we can’t thank you enough."
Dear Donna, Thank you for taking the time to help me with my wedding dress on 18th March and for everything you did to make our day amazing, we can’t thank you enough. Would you also thank all of the staff for what they did, everyone was amazing. Evelyn Tasker – Now Patterson xx, April 2013
…thanks to your excellent organisation"
Dear David and the Lumley Castle wedding team, Thank you so much for all your help during our wedding on the 15th March. We had a lovely day and everything ran really smoothly thanks to your excellent organisation. Many thanks and best wishes, Lisa and Alisdair, April 2013
To Pamela, Keith & Staff, Thank you for your assistance during our wedding plans and for providing on the day outstanding service. All the staff involved made our special day perfect for the two of us and our guests. Best wishes Gary & Michael, March 2013
best day of our lives…"
To Pamela & Donna, Thank you for all your support during the planning and preparation of our wedding. The whole day was truly amazing and it was the best day of our lives. Thanks again for everything. Lots of love Mr and Mrs Henry, March 2013
Our guests were so impressed with the magical setting…"
We would both like to thank all the staff at Lumley Castle especially Keith for making our wedding day so perfect. Keith was fabulous and a special thank you to him for my lovely gift/s! We had an amazing day and all our guests were so impressed with the magical setting. The food was also amazing and compliments to the chef for the piping hot food that was delicious. We would definately recommend Lumley Castle for anyone’s wedding or special occasion. With thanks, Hazel & Gordon Abbott, 24th February 2013
To Pamela, Keith and all the entertainment staff. Sorry for the delay in this message, but we would like to say a great big thank you to all the staff who made our Tudor themed wedding possible. The whole day totally surpassed all our expectations. Even though we did not know what was going to happen next throughout the events and entertainment, all our guests thoroughly enjoyed themselves and many have said they will never attend another wedding like it again - TOTALLY AWESOME. So many thanks to you all, we had a brilliant day and the staff couldn’t have done enough. Tracy & Ian Mclaren, 21st February 2013
We had the most amazing day, I would highly recommend…"
Hi Pamela, Hope you are well and had a good Christmas and New Year. I just wanted to email about mine and David’s wedding on the 10th November 2012. We had the most fantastic day and all of the staff were brilliant. Everything went as we wanted it to and the venue is absolutely stunning. We were so lucky to have brilliant weather. June who was our wedding coordinator on the day was absolutely brilliant and made the whole day go smoothly. The chocolate fountain was fantastic and everyone really loved it. And the wedding breakfast was really nice too. As I say we had the most amazing day and I would highly recommend Lumley Castle for weddings. Regards Gemma Simpson, 10th November 2012
A fabulous day and can’t wait to come back…"
Dear Pamela, We just wanted to say a massive thank you to you and the team for making our wedding reception at Lumley Castle one to remember! Keith was brilliant and made all the plans for the day seamlessly flow from one to another, many many thanks. We both had a fabulous day and can’t wait to come back to Lumley now and again to remind ourselves of the day. Please can you also extend our thanks to the Chef – the beef was delicious and many of our guests commented on this - Roger & Lucy Taylor 29th December 2012
You and your team have got this wedding business nailed…"
Morning Pamela, Can I just say the biggest thank you ever from myself and Jeanie for the fantastic day we had on Sunday. The setting , the food, the service and eventually the weather were absolutely perfect. You and your team have got this wedding business nailed. Our day went like a dream. We cannot thank your staff enough and especially Keith. He made the day run perfectly, his planning and attention to detail was just amazing. We will be recommending his services to anyone we know who choose the castle as a wedding venue. That man certainly goes the extra mile.
A big thank you for having the Christmas decorations in place, they looked stunning. Everyone who came to the wedding said it had been the best one they had ever been too.
We look forward to spending more time at the castle in the future and again we cannot thank you enough. Many thanks - Dave & Jeanie Hutchinson 25th November 2012
will recommend Lumley and your staff to anyone…"
Dear Pamela, Would you be able to pass on feedback to Alison our wedding coordinator of the day. That she was absolutely fantastic on the day and any problems we had she dealt with this straight away and that she made us feel very comfortable on the day. If me and Paul ever renew our vows we would definitely request Alison and will recommend Lumley and your staff to anyone. Also can you pass on mine and Paul’s thank you’s to the chef and the staff that worked our wedding, it was much appreciated. Many Thanks – Lisa & Paul Blakelock, 22nd November 2012
Thank you for making our wedding day really special…"
To Pamela, We just wanted to say thank you for making our wedding day really special. We had a wonderful day and everything went just as we’d hoped. Many Thanks - Rachel & Lewis, Wedding 23rd June 2012
Attention to detail was superb!"
Hello Pamela, As I write this email Richard and I are getting ready to go away on honeymoon, however I felt it was really important to drop you a few lines.
Keith was amazing from the first phone call, when he was so accommodating regarding the timing for our final meeting, to keeping us informed throughout the day! He was professional, yet friendly and approachable, and his attention to detail was superb!
I fully intend to write to the general manager when we return but Richard and I felt that everyone involved in our big day deserved some feedback especially when all the staff appeared to work so hard! Thanks so much for everything and please pass on our gratitude to Keith and the team that we encountered on Saturday! Many thanks Mr & Mrs Harbinson, 27th October 2012