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Careers at Lumley Castle

 ‘No Ordinary People’.

At No Ordinary Hotels we pride ourselves on exceeding the expectations of our guests. Our hotel is privately owned giving us the opportunity to provide a unique, magical and almost certainly a memorable experience time and time again.

To do this requires ‘No Ordinary People’.

Together our team strive in continuing to be one of the finest luxury hotels. If you are passionate about providing a customer experience that is second to none and add value to our No Ordinary Hotel then we want to hear from you.

If this sounds like you, please send your CV and cover letter and tell us how you can be a No Ordinary Addition to our team.

Please return your application form with a cover letter and your current CV to:

Ed Stephenson – Director of Operations
Lumley Castle Hotel
Chester le Street
County Durham

Night Porter – Contracted 45 hours.

Built in 1389, Lumley Castle Hotel is a Grade 1 Medieval masterpiece in the heart of the North East.

Our Night Porters play a vital role in delivering a great guest experience to all our guests. They have a keen eye for detail, an organised approach and a willingness to exceed our guest expectation. Our Night Porters are also hardworking individuals who can work on their own initiative and are key players in our Guest Services team. The Night Porter role involves a range of duties, including: providing porterage services to customers on arrival and departure, security, room service, cash handling, cleaning public areas and ensuring our Company values and standards are consistently delivered during night time hours.

They will have previous experience in working in a hotel or customer service environment and have a willingness to learn. They will become key in helping to deliver our core standards and provide our guests with a great stay every time.

Key benefits include enhanced annual leave, Christmas Day and Boxing Day off, full uniform and ongoing development. This position will include shifts working Saturday and Sunday, additional hours may be required to support the hotel during our busier periods including bank holidays.

Lumley Castle hotel is an equal opportunity employer. Please contact Shaun Barrett  if you are interested in the position –